Feature · SLAtech AI Medical

AI Chatbot for Therapy & Mental Health Clinics

Patients seeking therapy are often hesitant to call. SLAtech Medical provides a private, anonymous first contact - available 24/7 in their language.

60%
Inquiries after hours
Anonymous
First contact
24/7
Always available
10 min
Setup time

Sound Familiar?

🫣

Stigma Barrier

Many first-time patients won't pick up the phone. They drop off at the 'call us' step and never come back.

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After-Hours Inquiries

60% of mental health inquiries arrive outside clinic hours - evenings, weekends, during a crisis moment.

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Insurance Questions

Does my קופת חולים cover it? What about מילואים reimbursement? Repetitive questions that block the conversation from moving to booking.

What You Get

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Anonymous First Contact

No sign-up wall. Visitors can explore services, ask about your approach and get real answers before sharing a phone number.

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Appointment Capture

When the patient is ready, SLAtech Medical collects name, preferred contact method and availability - and routes it to your intake coordinator.

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Insurance FAQ

Answers on Clalit / Maccabi / Meuhedet / Leumit coverage, private insurance, workplace benefits. You configure once, SLAtech Medical repeats 100×.

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Crisis Detection

Detects suicidal ideation or self-harm language and immediately surfaces ERAN 1201, Sahar, and 101. Never masked behind AI latency.

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Hebrew, Russian, English

Important for Israeli clinics - Russian-speaking patients often avoid Hebrew-only front doors.

Frequently Asked Questions

Does SLAtech Medical replace a human intake coordinator?
No. It handles anonymous browsing and routine FAQ, then hands off to your coordinator with a clean lead record once the patient is ready to book. Human intake stays where empathy matters.
How does it handle patients in crisis?
Crisis phrases (suicidal thoughts, self-harm) bypass the AI entirely and show local hotlines - ERAN 1201, Sahar chat, and 101 - in the visitor's detected language. The event is logged for clinical follow-up.
Is it really anonymous?
The visitor can ask about your services, approach and fees without identifying themselves. A session ID is tracked for continuity, but no personal details are required until they choose to book.
What about patient confidentiality and GDPR?
Processing follows GDPR and the Israeli Privacy Protection Law, and every sub-processor is bound by a DPA. Hosting in your own jurisdiction is available on request (Enterprise). Transcripts are not used to train AI models. Access is limited to your clinic's authenticated users.
Can it cover insurance questions for קופות חולים?
Yes. Load your reimbursement rules for Clalit / Maccabi / Meuhedet / Leumit, private plans, and מילואים benefits, and SLAtech Medical answers them in each visitor's language.

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