Free
$0/mo
- Patient chat widget on clinic site
- Frequently asked questions
- Email contact form
- Try the bot widget free
Simple, Transparent Pricing
Choose the plan that fits your practice. Every plan includes a free tier and a clear upgrade path.
Starter
From
$49/mo
- Appointment booking
- Emergency keyword detection (101/112)
- Visit reminders to patients
- Multilingual patient intake
- Clinic staff handoff
Most popular
Pro
From
$249/mo
- Symptom-based routing
- Prescription refill routing
- Custom clinic branding
- Department-aware routing
- Visit-volume analytics
- Calendar sync with practitioners
Enterprise
From
$499/mo
- Multi-location network dashboard
- Centralized patient analytics
- Compliance audit log
- Custom branding per clinic
- Priority clinical-ops support
- Unlimited locations and staff
Custom Solutions
Custom
- HL7 and EHR integration
- Dedicated clinical implementation
- Data residency and compliance
- White-glove staff onboarding
- Named clinical success contact
MCP plans
For buyers who want the knowledge base callable as tools, without running the chat widget.
MCP Starter
From
$49/mo
- Your knowledge base callable as MCP tools
- One endpoint, authenticated by a site key
- Index a single page or a whole sitemap
- 500 tool calls a month, drawn from the same monthly quota as your chat
- $0.030 per call beyond that
- One site
MCP Pro
From
$249/mo
- Everything in MCP Starter
- 5,000 tool calls a month, drawn from the same monthly quota as your chat
- $0.025 per call beyond that
- Up to 5 sites
- MCP usage shown separately in your dashboard
- Answers in Hebrew, Russian and English
Pricing FAQ
Is there a free plan?
Yes. Every SLAtech bot has a Free tier you can start on with no credit card. Paid plans add higher message volume and advanced features.
Can I change or cancel my plan anytime?
Yes. Plans are month-to-month - you can upgrade, downgrade or cancel at any time from your dashboard. No lock-in and no cancellation fees.
Where is my data hosted?
SLAtech is GDPR-aligned and never sells your data. Everything is encrypted at rest and in transit, and the hosting jurisdiction is agreed per client on request.
How is usage billed?
Each plan includes a monthly resolution allowance. Beyond it you can add capacity or move to a higher tier; Custom plans are billed to your agreed volume, integrations and SLA.
What counts as a "query"?
Each question a visitor sends to your AI assistant counts as one query. Ingestion jobs (crawling pages) also count. The system tracks combined usage as your monthly usage total.
Can I get a custom plan or volume discount?
Yes. The Custom Solutions tier handles custom limits - more sites, more documents, or a higher query quota. Contact us and we will configure per-client overrides without changing your base tier.
What does the Enterprise tier include?
The Enterprise tier removes SLAtech branding from the widget, lets you set a custom domain for the widget script, and exposes a reseller-style multi-site dashboard. See the cards above for the full bullet list.
Still have questions?
Talk to UsBuyer evaluation tools
Before committing to any AI chatbot vendor - including SLAtech - work through these tools:
Answer quality
how answer quality is measured
TCO calculator
Annual savings + payback from conversations × handle-time × containment
Vendor compare-tool
Filter 16 vendors by HIPAA, GDPR EU, RTL Hebrew, eval-score, max monthly
Vendor checklist
30 procurement due-diligence questions with SLAtech answers